Incidents reported on status page for q.beyond AG https://status.qbeyond.de/ https://d1lppblt9t2x15.cloudfront.net/logos/a91e065458b0ecab820f0954fb984967.png https://status.qbeyond.de/ en https://status.qbeyond.de/incident/818729 Wed, 04 Feb 2026 23:13:51 -0000 https://status.qbeyond.de/incident/818729#99db25bffca09790efc8720db62241b7adc067a1027ea7cfe19c3925d1efd65f DC Region South recovered. https://status.qbeyond.de/incident/818729 Wed, 04 Feb 2026 21:53:02 -0000 https://status.qbeyond.de/incident/818729#0173d6723601b59f1cb70ec00cb0fbf8d309aba77981cffab30ad6f8fc6f622a DC Region South went down. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 20:10:00 -0000 https://status.qbeyond.de/incident/777537#d57524393841033848ff14b6c6ebeb75e24852535d0e58fab5f949c09aa77dfc All systems have been restored, and services are continuing to stabilize. We are actively monitoring the environment and remain fully engaged. In some cases, customer systems may require a reboot or communication with us. We appreciate your patience as the remaining services settle. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 18:07:00 -0000 https://status.qbeyond.de/incident/777537#ff0027bec6d61453537ffbdda7e095368e9238d9e5b4ed5d196dd0f3b7a5e187 We expect stability to continue improving over the coming hours. Our teams remain fully engaged in completing the remaining post-processing activities and in further uncovering the underlying root cause. We will continue to provide updates every two hours or sooner if significant progress is made. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 16:04:00 -0000 https://status.qbeyond.de/incident/777537#592ed2755dfb1b7abceb5688500c386ebc0946d3b0a2d175d3dcb8a9f78f278b The network environment remains stable, and post-processing activities are progressing. Additional individual services are gradually returning, though some may still experience delays or limited functionality. Our teams and vendor partners continue to work with full engagement to ensure a reliable restoration of all services. Updates will be provided every two hours or as further progress is made. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 14:28:00 -0000 https://status.qbeyond.de/incident/777537#f5aa4c9970128d1567c09ad96a4ae184b2ff558bcb4add9294e820c02d713096 We have completed moving customer traffic to the alternate connection, and the network environment is stable. Some services are already running again. However, the overall service landscape is not yet fully stable. Post-processing activities are still ongoing, and certain services may continue to experience delays or limited functionality until these tasks are completed. Our teams remain fully engaged and are working through the remaining steps to restore full service. We will provide the next update as soon as we have further progress to report. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 13:12:00 -0000 https://status.qbeyond.de/incident/777537#b7fda47e1d08909ccdbb9d39cccf0f20f929d8372efc12b0bc82ca13be3a1094 The network workaround has been successfully activated and is performing stably. With this confirmed, we have started moving customer traffic and services over to the alternate connection. Services are already partially restored. We anticipate completing the transition of all services within the next 90 minutes. After that, we will carry out a detailed review of service status and determine any further steps needed for full recovery. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 12:16:00 -0000 https://status.qbeyond.de/incident/777537#831d185d6ecc7a4b55ada377c2a97b0af37837627042dbc550705eb82cf529d3 Our teams and vendor partners are actively working on a network workaround that will enable us to restore connectivity through an alternate connection. This setup is currently in progress. Once the configuration is completed, we will conduct stability testing to ensure it can reliably support service restoration. After successful validation, we will provide further updates on the steps and timeline for bringing services back online. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 11:15:00 -0000 https://status.qbeyond.de/incident/777537#7dc205e9067fdce28e7bc02fb1a36826b9d6f87a1c31714487d53bc862481f62 We are currently focusing on two main workstreams: 1. Root cause analysis in the L2 switching / core network, supported by the vendor teams, who have been on-site since approximately 8 am. 2. Further analysis and corrective actions on central network components, in close cooperation with our external experts. Management receives structured hourly updates (on the full hour) since yesterday evening, and all workstreams continue with highest priority. We will share the next update as soon as new information becomes available. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 09:18:00 -0000 https://status.qbeyond.de/incident/777537#3fa19b9a809015f6769722c49605964e1944c720b0c4e06bef5dcc90c0c54e75 Our teams, together with external data center support and additional vendor experts, continue to work intensively on the issue. Several experts are now on-site in the data center to assist with the ongoing investigation and remediation efforts. While there has been no further progress since the last update, we are actively validating additional scenarios and continuing the structured analysis to ensure a reliable and sustainable solution. The stabilization of the environment remains our highest priority, and all required resources are fully engaged. Several workstreams are running in parallel, and we will provide the next update as soon as we have new information. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 08:07:00 -0000 https://status.qbeyond.de/incident/777537#4de70ef4ea13876ed3224bda63b1090c570918e24988ffc118f0e465cfb14f6d We have been able to further narrow down the issue, and initial workarounds have been tested. However, the overall status remains unchanged, and we still do not have a fully stable environment. Some individual services are coming back online, but the underlying root cause has not yet been fully eliminated. Our teams and vendor experts continue to work with highest priority to stabilize the situation. We will provide the next update as soon as new information becomes available. Thank you for your patience and understanding. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 06:41:00 -0000 https://status.qbeyond.de/incident/777537#5cdd3872107e39615c9e4a466d5ca5616e8930c07a613d8360b5203aadd146bd Our teams and vendor partners continue to work with the highest priority. The status remains unchanged; however, we have brought in additional experts to accelerate the investigation and the ongoing remediation efforts. Work is progressing, but at this moment we are still unable to provide a reliable forecast for full service restoration. We understand that the situation is increasingly urgent as the business day begins, and we assure you that all resources remain fully engaged. We will share the next update as soon as new information becomes available. Thank you for your continued patience and understanding. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 05:34:00 -0000 https://status.qbeyond.de/incident/777537#c669f27e5bb2c17e318b95b143392affdd72513dc91fd2b3fe35b1c68f5bb44e Our teams and vendor partners continue to work on the issue with the highest priority. The status remains unchanged. In parallel, we are evaluating and pursuing several possible remediation options to restore services as quickly as possible. Thank you for your continued patience and understanding. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 04:37:00 -0000 https://status.qbeyond.de/incident/777537#16ea638da33e61cf71f6d60dee87a28ce1fc43d55930ecf42b6e4a96a8d78805 We have narrowed down the root cause, but it has not yet been fully identified. Initial remediation measures are showing positive effects, and some services are beginning to recover. However, further actions are still required to stabilize the overall service. Our teams and vendor partners continue to work with the highest priority to restore full functionality. Thank you for your patience and understanding. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 03:41:00 -0000 https://status.qbeyond.de/incident/777537#66655e7d951f75573cb4ccb590264564e410cf063c09e9effaf939eea355de69 Our teams and our vendor partners are continuing to work on the two key efforts underway: isolating specific devices and network segments to pinpoint the root cause, and preparing the restoration of configurations from verified backups should this become necessary. These activities are ongoing, and we have not yet identified the underlying issue. Restoring full service remains our highest priority, and our teams are working around the clock to accelerate recovery. We sincerely appreciate your patience and understanding. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 02:44:00 -0000 https://status.qbeyond.de/incident/777537#317cd1f27c9fdae14a0f0f13dd63be6a5c091b26cbfcf128045b1806f446d7d7 Our teams, together with our vendor partners, are continuing to work through the core network issue in our data center. We are currently isolating specific devices and network segments to narrow down the potential root cause. In parallel, we are preparing to restore configurations from verified backups should this be required as part of the remediation process. At this time, services remain impacted and the root cause has not yet been identified. We can continue to confirm that there is no indication of a security incident or cyberattack. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 01:42:00 -0000 https://status.qbeyond.de/incident/777537#fa736792b9d13fbd8672a7b2149a6090a1c3e98d7e97056d4285bc90402e09ae Our teams and our vendor partners remain actively engaged in investigating the core network issue impacting the data center. Following the upgrade performed earlier, we are continuing to analyze system behavior and validate multiple remediation paths. At this time, we have not yet made additional progress toward full restoration. https://status.qbeyond.de/incident/777537 Tue, 02 Dec 2025 00:28:00 -0000 https://status.qbeyond.de/incident/777537#3a9d9e41564910e49716063535d343939e3ea85e3d9aa1cfec8115c44f794436 Our teams, together with our vendor partners, have completed a recommended upgrade on key core network components. Unfortunately, this has not resolved the underlying issue. We continue to work closely with our vendors to determine the next steps and accelerate full service restoration. At this time, the root cause remains unidentified; however, we can continue to confirm that there is no indication of a security incident or cyberattack. Our teams remain fully engaged, and restoring all affected services continues to be our highest priority. We sincerely appreciate your patience and understanding. https://status.qbeyond.de/incident/777537 Mon, 01 Dec 2025 23:24:00 -0000 https://status.qbeyond.de/incident/777537#4e81bd2c39a28b73f5ee761547fa0e507fd57bbfa9da92308bb6c226b4ca28e9 We are continuing to work diligently to restore all affected services. Our teams and our partners verndor support are focused on resolving the issue in the data center’s core network. The root cause has not been identified yet, but we are able to rule out a security incident or cyberattack. We truly appreciate your patience and understanding. We will provide hourly updates via this status page and share any new developments or a clear timeline for full restoration as soon as possible. https://status.qbeyond.de/incident/777537 Mon, 01 Dec 2025 18:03:00 -0000 https://status.qbeyond.de/incident/777537#e1ccc0c6744af8fdb412486f946e210eacb951a7dc6228ebab00371481596f59 We are currently investigating a service disruption affecting parts of our infrastructure and connected services. Our technical teams are actively working to identify the cause and restore normal operations as quickly as possible. Further updates will be provided as soon as more information is available. https://status.qbeyond.de/incident/777537 Mon, 01 Dec 2025 16:41:22 -0000 https://status.qbeyond.de/incident/777537#04bac7565243e548c85568e318e25f2a8304fc27143c6bf5a36fa60ffcd7034f DC Region North went down. https://status.qbeyond.de/incident/777537 Mon, 01 Dec 2025 16:37:47 -0000 https://status.qbeyond.de/incident/777537#9a513a67af888536311b43e962ebfcaab548d2f50bf36277fb3074c4f7453430 DC Region North recovered. https://status.qbeyond.de/incident/777537 Mon, 01 Dec 2025 15:56:05 -0000 https://status.qbeyond.de/incident/777537#a91141875c6d70bbc970d0912be06ef41d0edc019ffc84af950b11ebc43805d6 DC Region North went down. https://status.qbeyond.de/incident/747657 Mon, 20 Oct 2025 20:30:00 -0000 https://status.qbeyond.de/incident/747657#0f77cbed99fc4840face0a8c274aad553c90e0533cc2bc1fca7669617814cad2 ✅ Resolved – Services Restored The routing issue with our upstream provider has been successfully fixed. Internet connectivity in our Hamburg data center has been fully restored, and all services are operating normally again. Thank you for your patience and cooperation during this incident. https://status.qbeyond.de/incident/747657 Mon, 20 Oct 2025 20:25:00 -0000 https://status.qbeyond.de/incident/747657#3f648c118d6495bd8c84973b12f5002d3411b8fbb8af4d06f900cc401bc18254 An emergency configuration change has been implemented by our upstream provider to resolve the routing issue affecting internet connectivity in Hamburg. Services are gradually recovering, and our teams are closely monitoring stability. https://status.qbeyond.de/incident/747657 Mon, 20 Oct 2025 20:06:00 -0000 https://status.qbeyond.de/incident/747657#3b1a27a403b2c32cce9012e5a527834043c511281f3a618ea2e36207efbe2398 We’re experiencing a routing issue with one of our upstream providers affecting internet connectivity in Hamburg. An emergency fix is in progress, and we expect services to be restored within 30–45 minutes. https://status.qbeyond.de/incident/747657 Mon, 20 Oct 2025 19:35:00 -0000 https://status.qbeyond.de/incident/747657#7b369ae0f7d0f17a4506ee6d528c4f0f9eed09d5567736aaa8bf57232e663242 We’re investigating an issue affecting Internet connectivity in DC Region North. Some users may be impacted. Updates will follow soon. https://status.qbeyond.de/incident/611607 Wed, 02 Jul 2025 19:00:40 -0000 https://status.qbeyond.de/incident/611607#504aa77c240ea855e6f3ee25653e7faa38e2eb55dee5ca0ebbe0dd571a409096 Maintenance completed https://status.qbeyond.de/incident/611607 Wed, 02 Jul 2025 17:00:40 -0000 https://status.qbeyond.de/incident/611607#4fdd2b2af94a932ba9062bc73a046a99318344aa06a96c07c50a93c06b8ccf0b Regular weekly maintenance window